Customer support
972 281 281
Opening times
Monday to Friday: from 9:00 AM to 8:00 PM.
Saturdays: from 9:00 AM to 3:00 PM.
Central offices
Mas Torre de Bac
Carrer Pla de la Seva, 53
17458 Fornells de la Selva (Girona)
At Laser Factory, we stand for something different: our own centers, personalized attention, and exclusive dedication to each client.
We have a team of highly qualified professionals and the most advanced technology on the market, ensuring effective results from the very first session. We don’t just remove hair—we support each client through a process of well-being and confidence.
Unlike other business models, Laser Factory is not a franchise, which allows us to take care of every detail and offer close, personalized attention. We are committed to balancing quality and price, because we believe that excellent service should be accessible without compromising on the best results.
Our philosophy says it all: “Your well-being is our priority. Your results, our goal.” Because to us, every client is unique—and every result is a promise fulfilled.
Professionality
Our staff is properly trained and qualified to provide advice and support throughout the laser hair removal process.
Innovation
We work with the most advanced laser technology available to achieve the best results safely and efficiently.
Trust
We are not a franchise, we provide you with personalized treatment and trust to attend one of our centers.
Comfort
We work without any bonuses, you only pay sessions when you need them. We have packages and rates for individual zones.
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FREQUENTLY ASKED QUESTIONS
Is it painful?
Our laser effectively removes hair no matter the pigmentation of the skin, the colour or thickness of the hair. It is painless and it can be calibrated on the customer’s requirements during the treatment to make it a positive and desirable experience.
Do I need to be + 18 to undergo a laser treatment?
No, as long as your parents or tutors authorise the centre to carry out the convenient sessions.
There is no minimum age for a laser treatment, it is just important to bear in mind that hormone levels are high during adolescence and they tend to create and grow new hair follicles. Yet, based on our experience, we can also affirm that some treatments applied to teenagers have had the same effectiveness and in the same number of sessions as in adults.
Is laser hair removal permanent?
There is currently no procedure to remove hair permanently. Laser hair removal works by damaging hair follicles and stopping new hairs from growing. Nevertheless, along our life, new hair follicles which were not active during the treatment, may produce new hair growth. For this reason, we recommend a maintenance session after finishing the treatment.
What kind of skin problems can Diode laser solve?
It can improve skin quality and solve the problems of unwanted hair. It also helps eliminate ingrown hair (hair cysts), it reduces problems such as folliculitis and it can help healing abscesses in case there are any.
Can I have laser hair removal with a sun tan?
Tan skin is not a problem, we just have to adjust the laser settings to treat tanned skins in order to guarantee an effective treatment for this skin type.
It is not recommended to use self-tanners or solarium sessions during the laser treatment since it could cause skin dark spots or stains.
Can I have laser hair removal if I have a lot of freckles?
The melanin content in freckles make them look darker than the rest of the skin and laser could negatively affect the skin in that area. That is why we will proceed to cover the freckles during the treatment and in case there are a lot, the expert will have to assess the situation.
Can I get laser hair removal if I have tattoos?
If you have a tattoo, the professional carrying out the session will cover the tattoo or set up a security perimeter around it. Laser targets darker areas or areas with higher melanin, and this could deform the tattoo.
If you don’t have any tattoos and you may get one done, consider the possibility of undergoing the laser hair removal treatment before getting the tattoo.
How often is the treatment done?
Sessions will be done more or less often depending on your hair growth cycle. First sessions are generally done every month in body treatments and every 2 weeks in face treatments. Our experts will determine whether further sessions are likely to be more frequent or more spaced in time as the treatment progresses.
How soon can results be seen?
Laser hair removal is a process that depends on each person and can react in different ways, people who have thicker, darker hair and lighter skin will take less time to remove hair permanently. On the other hand, finer, lighter hair and darker skin will need a few more sessions.
We also need to know that hair goes through three growth phases, for this reason we perform several sessions and in each of them the hair that is in the anagen phase is removed, that is, completely attached to the root.
We cannot establish a specific number of sessions, but normally, the average number of sessions in women is 8 – 10 sessions, and in men it is 10 – 12 We guarantee hair reduction results from the very first session. After the session, you will see the hair grow back, and within 5–15 days, the hair that was treated will begin to fall out, while the remaining hair will weaken and be gradually eliminated over time. We recommend following the intervals we indicate between each session to ensure maximum effectiveness.
What parts of the body respond best to the treatment?
Laser hair removal can safely treat most areas of your body. There are some areas more popular than others, but there is no specific area where laser is not advisable. It can actually be applied to all body parts with hair and all skin prototypes.
Who carries out the treatment?
We are experts in laser hair removal and both the consulting and the treatment is carried out by trained professionals who guarantee your security as well as the effectiveness of the treatment.
How long do I have to wait until I can shave again after the session? What method should I use?
After the session, we recommend waiting until the hair grows and falls off by itself. Even so, you can use a razor or a depilatory cream, but under no circumstances should you use methods that pluck the hair root. It is important to moisturize and exfoliate the area to avoid further problems such as ingrown hair.
Treatment contraindication
- People with cancerous diseases or undergoing radio/chemotherapy treatments.
- People taking medication should inform the specialist, specially if it is hormonal.
- Herpes.
- People suffering from photosensitivity.
- Infection or fever.
- People treated with 13-cis-retinoic acid during the month prior to the treatment.